Richard, flying from Auckland to California, USA.

Thanks for your help Vic.

I Conquered Kokoda with my Frio XL Cooling Wallet!

Essential gear in the heat, rain, and jungle. Kept insulin safe and effective. A diabetic's best friend on tough trails! Tyson.

My wife's medication was accidental frozen by airline staff. I urgently needed to take replacement medication to my wife. I contacted Vic & he delivered the Medicube Bag to me at very short notice. Thank you, Alastair.

Best customer service I have ever experienced. Vic was incredibly reassuring and arranged for the cooler bag to get to my house within a couple of hours, Hannah.